As a member of ABTA, we adhere to a code of conduct designed to protect our customers. This includes providing you with a high standard of service, fair terms of trading and clear and accurate information about passports, visas, health requirements, and details of alterations to your holiday.
It also ensures that any monies paid for your accommodation are protected, if our company should cease trading.
ABTA also ensures that if you have a complaint that you feel cannot be resolved directly with us, you will be offered the option of low-cost completely impartial arbitration.
For more information, please see our booking conditions for more information or visit the ABTA website www.abta.com